Online Support

In order to improve our services we, in cooperation with a global provider of secure remote access TeamViewer, have prepared for you the user-friendly assisted remote access to your workstation or laptop. The advantage of this solution is independence of geographical locations and means of connection to Internet. This system will enable you to solve your problem with online operator in few simple steps.

Procedure for the implementation of online support:

  1. Phone or e-mail support request
  2. Telephone response by ITSolutions operator to the client's request
  3. Download, save, run the file ITSolutions Online support and agreement to the terms of use
  4. Tell the code (ID) to the operator

* Online support system requires active and functional Internet acess

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